The following terms apply to all projects unless we make specific exceptions within our agreement:

1. Bestow Literary Group, LLC will be the owner of the work until the project is complete and paid in full by the client.

2. The work we deliver will be consistent with professional publishing quality and standards.

3. The first deliverable on our projects is a work plan, which will summarize the agreed scope and schedule. Timely completion will require client cooperation.

Payment Terms

1. All projects will be paid either via prepayment or an agreed payment schedule. If Bestow ever falls more than 30 days behind, all billing will be paused until the project is caught up.

2. Payment must be made according to the payment schedule listed on the client agreement. Changes to the payment schedule must be agreed upon in writing by both parties.

3. Bestow reserves the right to charge a late fee on all balances more than 30 days overdue. Client agrees to reimburse Bestow for all collection and/or legal fees and expenses necessitated by lateness or default in payment.

4. Bestow reserves the right to withhold delivery and/or any transfer of ownership of any current work if accounts are not current or invoices are not paid in full.

5. Delays in payment may cause delays in the Project schedule as Bestow reserves the right to not begin, continue, or deliver work until any initial or subsequent required payment is received.

6. Additional Expenses: The Project fee includes Bestow’s fee only, unless expenses are specifically included in the Project listed in the proposal. Client agrees to pay any and all outside costs or expenses, including, but not limited to fonts, hosting, technical support, packaging samples, mileage, travel, postage, shipping, models, presentation materials, photocopies, equipment rental, props, artwork licenses, prototype production costs, talent fees, image or music licenses, software licenses, online access, photographer or videographer’s costs and fees. Bestow will invoice Client for expenses on a monthly basis.

7. The fees for the Project in the Project Agreement are effective for ten (10) days from the date the Client receives the Agreement. In the event the Client does not sign this Agreement within 10 days of receipt, Bestow may amend, change, or substitute the Services offered and fees and charges, and any proposed schedule stated above may be rescheduled based on Bestow’s current workload and availability.

8. A discount of 5% off the total compensation listed on the client agreement will be given if the full payment is received upfront.

Change Orders

Reversing decisions or using extra revisions will necessitate a change order. Clients will be notified in writing if a request they’ve made is considered a change order, and will have the chance to accept or deny the revised scope, timeline, and budget.

If Client wishes to change the scope of the Services or the list of deliverables, Bestow requires that Client put all requests in writing or email so Bestow can keep track of changes. Client agrees to pay for all changes at a mutually-agreed rate, which will be invoiced to Client. In the event that the proposed changes represent an increase of thirty percent (30%) or more from the originally quoted fee, both parties must agree to the additional fees and the scope of the additional services, in writing, before Bestow will perform additional services.

Please note that requests for additional services may affect the Project timeline and delay the completion date or require rush fees.

Termination and Refund Policy

Either party may terminate this Agreement by providing 30 days written notice to the other party. All fees for the Services are non-refundable. In the event Client or Bestow terminates this Agreement, Client agrees to pay Bestow for the Services performed, in addition to any expenses incurred by Bestow for the Client, as of the date of termination. The amount due for Bestow’s services will be the greater of (a) the deposit or first payment or (b) a prorated portion of the total fees due to Bestow as of the date of termination. Upon payment of the full amount as calculated above for Bestow’s services and expenses, Bestow grants Client a perpetual non-exclusive license of all rights (including, but not limited to, the right to display, modify, transmit, transfer, sell, and create derivative works) to any work delivered to Client as of the date of termination, including for use in a trade or service mark.

Bestow reserves the right to withdraw from providing services and terminate any obligations under this agreement at will with written notification to the client. Once all the obligations are met under this agreement, Bestow will consider the contract closed and no longer provide service(s) without a new service contract in place. Should the client want additional service(s), a new Service Agreement will need to be negotiated and signed by both parties.